For CHROs at mid-sized, non-tech companies
“Do you still need me?”
Your leaders are asking this as AI comes into their work. I help CHROs answer it with COUNTED at work™, my framework for the people side of AI adoption.
Take the free diagnostic to see how your leaders are feeling about AI adoption.
Get your free COUNTED at work™ diagnostic scoreTakes 5 minutes.
As Featured In
Expert commentary
A trusted voice on the people side of AI.
See what I’m telling Fortune, Newsweek, the New York Post and more about how AI at work feels for people, and what CHROs can do about it.
As AI wipes out desk jobs, Citigroup CEO Jane Fraser says the company is training 175,000 employees to ‘reinvent themselves’
Citi is training 175,000 employees to work with AI. I explain why training helps people feel secure as AI changes their roles.
Read the article
How Do We Prepare For the Human Cost of the AI-Powered Workplace?
AI can leave people feeling anxious and disconnected. Leaders can present AI as support and keep human connection at the center.
Read the articleCiti begins retraining all 175,000 employees in working with AI
Citi is training its whole workforce on AI. Good training helps people see AI as a tool that supports their work.
Read the article
Hybrid work reality check: Why half of companies still aren't getting it right
Many companies still struggle with hybrid work. Real human connection helps prevent burnout.
Read the articleThe 40-hour warning: Why working more is damaging your health
Long hours harm sleep and health. Rest is part of doing good work.
Read the articleGenerations argue over who has endured the most tech changes, from flip phones to AI
Each generation has lived through big changes in tech at work. Now AI is the next one.
Read the articleTurn insight into action
I help leaders turn awareness into measurable change through a mix of consulting, training, and thought leadership. Here are ways we can work together...
01
COUNTED at work™
A 90-day engagement for CHROs and the leaders carrying AI adoption, ending with a clear plan for your CEO.
02
Carrying the Rollout™ Workshops
Full-day and half-day sessions that help leaders sort what's theirs to own, what to hand back, and who decides.
For each new wave of AI change, from first launch to the next tool.
03
The COUNTED at work™ Score
A short diagnostic that shows where your leaders stand on clarity, ownership, and support. It's a baseline you can take to Finance.
04
Speaking & Thought Leadership
Keynotes and research on the people side of AI adoption, featured in Forbes, Fortune, Bloomberg, and more.
How I work with leadership teams
Behavioral science, applied
Grounding AI decisions in how people actually behave under pressure and change.
Clarity of ownership
Defining what each leader owns, what to hand back, and who decides.
Early signal
Seeing where leaders are stretched before it shows up in adoption, retention, or trust.
Support for the middle
Equipping the managers who carry AI adoption day to day.
A plan the CEO can act on
Turning what we learn into a clear, defensible plan for the executive team.
Christina Muller · Executive advisor on the people side of AI adoption
AI changes the work. People still carry it.
AI programs are usually measured on tools deployed and hours saved. The load on the leaders in the middle — the people translating every decision, fielding every question, and absorbing what the plan misses — rarely shows up in those numbers.
AI adoption holds where people still feel they count.
When ownership is unclear, contributions go unseen, and support arrives too late.
My work helps leaders change that.
I work alongside CHROs and executive teams to make ownership, decisions, and support explicit, so the change holds, the people carrying it stay, and the business sees the return it planned for.
Christina Muller, LCSW, SHRM-SCP
Meet Christina
Christina Muller advises CHROs and the senior leaders carrying AI adoption. Her background spans psychology, leadership development, and crisis response, so she understands how people behave under pressure and how organizations perform through it.
She has supported Fortune 500 companies, universities, and hospitals, guiding leaders through large-scale organizational change and critical incidents. Her mission is to make sure people still count as AI changes how work gets done. Her work has been featured in more than 30 national media appearances, including Forbes, Fortune, Fast Company, Bloomberg television, SiriusXM radio, and nationally syndicated podcasts on iHeartRadio.
Licensed Clinical Social Worker · SHRM Senior Certified Professional
Learn more about ChristinaOn the Page & In the Press
Articles, interviews, and conversations on the people side of AI adoption, from national media to my own writing on Substack.
Watch
The People Side of Work, Under Pressure
Caring for mental health in the age of AI at work. Featured on Bloomberg TV+.
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5 Micro-Mattering Moments That Help Leaders Carry AI Adoption
Download this free guide for five research-backed moments leaders can use this week to help their teams feel seen, valued, and clear on their role as AI changes the work.
Let's talk about what your leaders are carrying.
Engagements begin with a short conversation about where your AI adoption stands and what it will take to hold.
